Managed Cloud Services for Businesses.

Data Available Anywhere. Anytime.

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Overview

Vertex Cloud Desktop is a complete turnkey IT enterprise solution that provides all of the hardware, software, security, management and support your business needs on our secure cloud – all included for one fixed-price monthly fee.

Features

  • Private Cloud Hosted in Canada
  • Unlimited Support
  • We custom build your cloud environment to match it perfectly to your requirements
  • Enterprise level security
  • Microsoft Office 365
  • Data available anywhere on any cloud-connected device; laptop, phone or tablet
  • Managed Backups
  • A virtual CIO: a dedicated Technology Consultant to assist in making your company more secure, productive and profitable

Why choose Vertex Managed IT Services for your law firm?

Mobile:

All of your business’ files, data, programs, desktops and servers are migrated to our 100% Canadian based, ultra-secure Cloud environment. From the Vertex Cloud, you can access any of your files at any time on any device.

Disruption-Free Performance:

With multiple power grids, redundant cooling, diesel generators, battery backup power units and biometric security, the Vertex Cloud Desktop environment is guaranteed to perform at a 99.99% uptime, giving your business the ability to be more productive and profitable.

Budget Predictability:

Our fixed-price monthly fee includes all your IT infrastructure in the cloud and all necessary upgrades, eliminating the need to allocate office space or resources to maintaining, upgrading and securing costly servers and hardware. Our monthly fee also includes access to enterprise-level applications at a higher uptime, giving small to mid-size businesses the opportunity to leverage superior systems to grow their businesses.

Dedicated Virtual CIO:

All of our clients are assigned a vCIO, a Vertex team member that is only dedicated to your network’s strategic planning and optimization, from understanding your business needs today to big picture projections on how to plan, scale and create cost and operational efficiencies in your IT infrastructure. Your Vertex CIO will make your business more secure, productive and profitable through increased uptime and enhanced security.

Enhanced Security Services:

Going beyond network security best-practices, we give our clients the opportunity to be more productive and profitable with increased uptime and security. With proactive monitoring, continuous management of security protocols and risk-mitigation strategies, Vertex Cloud Desktop and Managed IT Services delivers enhanced network security with virtually no downtime. We include advanced, state of the art security software and backup solutions into our security solutions, creating a network that clients can depend on to run their business.

Toronto Help-Desk:

Located on-site at Vertex, our GTA Help-Desk is available 24/7 for unlimited support. With client satisfaction ratings above 98%, our world-class customer service ensures a same day resolution.

What Our Clients Think About Us

Madeline Barnes

Our firm was looking to streamline our systems and move to a cloud-based system. Vertex made this possible, and we are now fully in the cloud. We’ve changed to a more robust system and upgraded our computers as well.

We wanted the security of working with a bigger company like Vertex as our firm was growing, and their understanding of the legal business was a key factor in making our decision. We are very impressed with the technical support and resolution time. Vertex is a one-stop shop and does more than just maintain our systems.

 
Madeline Barnes
WILL DAVIDSON LLP

Jason Spetter

By partnering with Vertex, we wanted to address the changing landscape regarding security compliance. Vertex was proactive in foreseeing these changes and were ahead of the curve in identifying solutions for us. We have upgraded our security without compromising ease of use and ensured we didn’t impact our staff’s ability to operate. Vertex is agile with a great depth of knowledge and have provided us with an individualized approach as opposed to cookie cutter solutions. Vertex has been consistently responsive and reliable, and they deal with our issues immediately. They have a large number of clients but make us feel like we are the most important. Even though Vertex is an external company, it feels like they are a part of our team.


Jason Spetter
LIPMAN ZENER & WAXMAN

Anthony Belmonte

Being a new firm, Vertex has been with us for every step of the way over the past 6 years. The main reason I would recommend Vertex is their people. There are a lot of other vendors on the market that can offer similar services as Vertex, but they don't have the same level of customer service. I'm not a computer expert and it's very comforting to know that I can call someone up who is friendly and personable, and they will walk me through fixing the problem. They take an interest in you, what your firm needs and how you want to grow.


Anthony Belmonte

CAMPISI LLP PERSONAL INJURY LAWYERS

Jonathon Baker

Just a note to the Boss. We’re very happy with Vertex. ALL of your people have been great to deal with. Very much appreciate the patience, thoughtfulness and professionalism of everyone. Big shout outs to Mike and Ajdin. And you, Neil and Mark haven’t been so bad either. Genuinely much appreciated.


Jonathon Baker
THE LAW STUDIO

Tracy Ross

Since working with Vertex, I’ve retrieved 50% of my workday back, and my frustration dealing with IT issues has been reduced to zero. The Vertex team is very professional, pro-active and provide solution options, and are the best group of IT professionals I’ve worked with. What has also impressed me is how stable the support team has remained with no personnel turnover which really helps from a historical viewpoint when troubleshooting. We can rely on their stability and continuity with our ongoing needs. They provide seamless service — when I need to throw up the white flag and ask for help, they’re there. I’ve recommended them to 3 or 4 other firms.


Tracy Ross

FOX VANOUNOU PORCELLI LLP

Jason Ward

We are a very busy, mid-sized, full-service law firm in Central Ontario, focussed on increasingly leveraging information technology to optimize our efficiency, productivity, profitability and professional service.

We are truly grateful to Vertex for guiding us through our journey and assisting us to achieve our progressive IT objectives. Migrating to cloud computing with Vertex has been a seamless, painless exercise with minimal disruption to our organization. Not only are we now realizing markedly better productivity and profitability, but Vertex’s solutions for enhanced security, disaster recovery, remote access and business applications make us far more confident in our own operations and competitive generally, not to mention the enhanced benefts to those we serve. Paperless law is on our horizon – Vertex has us well on our way. Excellent, very friendly and highly knowledgeable service, immersed fully in our operation to fulfill our customized, intimate needs. Frankly, I wish we had called Vertex years ago.


Jason Ward
WARDS LAWYERS PC

Greg Neinstein

Since partnering with Vertex, not only have we saved approximately $48,000/year in reduced downtime costs with their managed service plan, they have also given us the competitive advantage we need, thanks to their innovative technology solutions.


Greg Neinstein
NEINSTEIN PERSONAL INJURY LAWYERS

Max Cohen

Before Vertex, we were receiving staff complaints that IT issues were not being resolved in a timely manner, if at all. We don’t hear complaints from staff anymore. Our day-to-day operations are more stable and down time has been reduced. We have a much better comfort level in terms of data security and data integrity, and as a result, we sleep better at night. Vertex is extremely responsive and are on-site when required. We had a great experience through the onboarding, and I also sit with the VP once a year to discuss our IT needs and proactively plan.


Max Cohen
COHEN BARRISTERS & SOLICITORS LLP

Sharon Hibbert

Vertex is exactly what we wanted. They tackle all of the problems we have and are extremely diligent. Their customer service is amazing; they are attentive and take the time to understand what we want. They respond to us as if we are their only client and make us feel important.

Sharon Hibbert
DALE STREIMAN LAW LLP

Mary Hope

The main reason that I would recommend Vertex is that they know what they’re doing, and above all, they’re good people. We’ve been going through renovations and they have been incredibly helpful with the tech issues that go along with that. They are approachable and responsive, and I know that I can turn to them any hour of the day. They understand the urgency of the issues and are always there for us.

Mary Hope
BYLD BARRISTERS

Crystal O’Donnell

We are completely satisfied with the responsiveness and willingness to accommodate our requests and once again, reassured us, that we have made the right decision in choosing Vertex as our IT Managed service provider.


Crystal O’Donnell
HEURISTICA DISCOVERY COUNSEL LLP

Hilary Goldstein

We were looking for a firm with more experience that could offer us proactive solutions. Vertex has delivered this. They have met our needs in terms of growth and identify problems before they happen and would cost more money to fix down the road. Their support is great. They are very responsive and get back to us quickly to find solutions that work.


Hilary Goldstein

BUCHLI GOLDSTEIN LLP

Lori Budd

Steve was amazing, he helped us out so quickly and was able to answer all of our questions. Your turnaround times to our request are unbelievably quick! Love your company and your staff they are so amazing! You have an amazing team at Vertex, thank you!


Lori Budd
LIPMAN ZENER & WAXMAN

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You can count on us.

As your IT partner, Vertex recommends and integrates the best law firm applications, workflows, efficiencies and customized systems to eliminate downtime, enhance IT security and increase your law firm’s productivity. Our clients’ have tangible results: they gain up to $3,000 per month on average through working with Vertex.

Tangible results, best-in-class managed IT solutions and an entire team of Toronto IT professionals dedicated to your law firm’s success – that’s the Team Vertex Advantage.