Overview
Since 2008, Vertex’s team of committed and passionate IT professionals have been dedicated to the success of our clients’ businesses. Through delivering exceptional results and impeccable customer service, our team ensures a best-in-class managed IT experience that proves itself in a disruption-free, secure and reliable network that allows our clients to fully maximize the potential of their business.
Let Vertex take on your business’ IT responsibilities – we will deliver innovative, secure and flexible IT enterprise solutions with tangible results that will grow and evolve with your company’s technology requirements, all for one fixed hassle-free price.
Features
- Strategic planning for your business IT needs, today and in the future
- Enhanced security services
- Unlimited support with extended hours coverage
- Performance management and optimization
- Hardware, software and licensing procurement
- Software management and support
- Predictive failure monitoring
- Industry compliance knowledge specific to your business
- Quarterly technology reviews to address IT planning and high-risk / inefficient areas for improvement
- A virtual CIO: a dedicated Technology Consultant to assist in making your firm more secure, productive and profitable
Why choose Vertex Managed IT Services for your business?
Dedicated Virtual CIO:
Optimization:
Enhanced Security Services:
Toronto Help-Desk:
What Our Clients Think About Us
Since partnering with Vertex, not only have we saved approximately $48,000/year in reduced downtime costs with their managed service plan, they have also given us the competitive advantage we need, thanks to their innovative technology solutions.
Michael Mulgrew
Hart-Well Electric Company
By partnering with Vertex, we wanted to address the changing landscape regarding security compliance. Vertex was proactive in foreseeing these changes and were ahead of the curve in identifying solutions for us. We have upgraded our security without compromising ease of use and ensured we didn’t impact our staff’s ability to operate. Vertex is agile with a great depth of knowledge and have provided us with an individualized approach as opposed to cookie cutter solutions. Vertex has been consistently responsive and reliable, and they deal with our issues immediately. They have a large number of clients but make us feel like we are the most important. Even though Vertex is an external company, it feels like they are a part of our team.
Jason Spetter
Lipman Zener Waxman
Since working with Vertex, I’ve gotten 50% of my workday back, and my frustration with dealing with IT issues has been reduced to 0. The team is amazing, and the best group of IT professionals I’ve worked with. What has also impressed me is how stable the team has remained with no turnover. We can rely on their stability and continuity with our ongoing needs. They provide seamless service — when I need to throw up the white flag and ask for help, they’re there. I’ve recommended them to 3 or 4 other firms.
Tracy Ross
Fox Vanounou
With hiring Vertex, we needed a firm that could assist us mainly with day-to-day desktop support as well as address our server support needs.
We are extremely happy with the team of people we have worked with at Vertex. From Tyler to Mark down to their support desk, they all take pride in the work they do with the utmost professionalism. Vertex has been proactive in offering long term solutions based on our evolving needs. With their 24/7 monitoring of our systems they have alerted us to issues even on weekends. If our employees have encountered VPN connectivity issues while working from home, they have been able to resolve them no matter if they even occur outside of regular business hours.
Since working with Vertex we have been able train our employees to contact Vertex directly whenever they encounter an IT issue rather than trying to resolve it internally by asking colleagues who are not trained to handle such issues. This allows our staff to focus on their work thereby not wasting time with IT concerns.
Watters Environmental Group Inc.
Resource Bank
Your business depends on your IT system. Explore our Resources section for e-books, videos and articles on how to get the most from your IT.
Team Vertex Advantage:
As your IT partner, Vertex recommends and integrates the best law firm applications, workflows, efficiencies and customized systems to eliminate downtime, enhance IT security and increase your law firm’s productivity. Our clients’ have tangible results: they gain up to $3,000 per month on average through working with Vertex.
Tangible results, best-in-class managed IT solutions and an entire team of Toronto IT professionals dedicated to your law firm’s success – that’s the Team Vertex Advantage.